We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service (if applicable).
• Application refers to Ultra VPN, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ultra VPN.
• Country refers to: India
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service (e.g., Analytics or Advertising partners).
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service.

Zero Logs Policy

We are committed to protecting your privacy. We have a strict No-Logs Policy regarding your VPN usage. Specifically:

• We DO NOT log your browsing history.
• We DO NOT log your traffic destination or content.
• We DO NOT log your DNS queries.
• We DO NOT log your original IP address accessing the VPN tunnel.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, such as when you contact support. This may include:

• Email address (only if you contact support or create an optional account)

Usage Data & Diagnostics

Important: "Usage Data" refers to your interaction with the App interface (e.g., clicking buttons, app crashes), NOT your web traffic inside the VPN tunnel.

We may collect minimal, non-identifiable diagnostic data to improve app stability and performance:

• App crash reports (via Firebase Crashlytics)
• OS version and Device model
• Aggregate bandwidth usage (total bytes transferred, to monitor server load)
• Successful/failed connection attempts (to troubleshoot connectivity issues)

Information from Third-Party Services

The Company may allow you to sign in using Google. If you choose to do so, we collect the basic profile information permitted by Google (Name, Email) to authenticate your account.

How We Use Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: ensuring the VPN servers are operational and optimized.
• To monitor usage: Analyzing aggregate data (not individual browsing history) to prevent abuse and improve connection speeds.
• To manage Your requests: To attend and manage Your requests to Us (e.g., support tickets).
• To show Advertisements: We use third-party advertising partners to display ads in the App interface to keep the service free. These partners do not have access to your encrypted VPN tunnel traffic.

Data Security and Encryption

Security is our top priority. All data transmitted between your device and our VPN servers is encrypted using industry-standard protocols (such as OpenVPN, WireGuard, IKEv2 and V2Ray) to protect your information from interception. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet is 100% secure.

Third-Party Service Providers

We use third-party Service Providers to monitor and analyze the use of our App interface and to show advertisements. These third parties collect data about your device and interaction with the App, but they cannot access the data inside your VPN tunnel.

Analytics

• Google Analytics for Firebase

  Google Analytics collects data on app usage and engagement. You can opt-out of certain features through your mobile device settings. For more information, please visit the Google Privacy Policy: https://policies.google.com/privacy

• Firebase Crashlytics

  Helps us identify when and why the app crashes. This does not collect your browsing history.

Advertising

We work with the following advertising partners to serve ads within the App interface:

• AdMob by Google

  Google AdMob uses the Advertising ID of your device to serve personalized ads. You can opt-out by resetting your Advertising ID in your Android Settings (Settings > Google > Ads). Privacy Policy: https://policies.google.com/privacy

• AppLovin

  Privacy Policy: https://www.applovin.com/privacy

GDPR Privacy

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the Personal Data we collect and the specific context in which we collect it. We normally collect Personal Data from you only where we have your consent (e.g., for analytics cookies) or where we need the personal information to perform a contract with you (providing the VPN service).

You have the right to access, correct, update, or request deletion of your Personal Data. Contact us at vidi.enterprise02@gmail.com to exercise these rights.

CCPA/CPRA Privacy Notice (California)

We do not sell your Personal Information as the term is traditionally understood. However, allowing advertising partners (like Google AdMob) to collect identifiers (Advertising ID) for interest-based advertising may be considered a "sale" under California law.

Categories of Personal Information Collected: Identifiers (Device ID, IP address for connection purposes only), Internet/Network Activity (App interaction data only, NOT browsing history).

Your Rights: You have the right to opt-out of the "sale" of your personal information. You can do this by navigating to your device settings and opting out of personalized ads.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• Email: vidi.enterprise02@gmail.com